Luxury Holiday Advisor

2 days ago

Melbourne, Victoria, Australia beBeeTravel Full time $94,000
Opportunity for Skilled Travel Professionals

We are seeking a skilled and motivated Travel Consultant to join our sales team in Melbourne. This role involves managing sales activity, providing exceptional customer service, and creating memorable travel experiences for our engaged member base.

  • Key Responsibilities:
  • Responding to sales inquiries via phone or electronically
  • Answering simultaneous customer enquiries promptly and professionally
  • Providing customers with general information about services and packages
  • Recommending solutions that meet both business and customer needs
  • Ensuring daily follow-up and ownership of customer sales enquires
  • Displaying initiative in customer solutions and team engagement
  • Resolving customer complaints within specified time frames

Our ideal candidate is someone who:

  • Is personable, approachable, and professional with a passion for helping customers find luxury holidays
  • Has experience in phone-based sales, preferably in the travel industry
  • Is comfortable working in a competitive environment with Key Performance Indicators (KPIs)
  • Is flexible with their availability, willing to work weekends and evenings
  • Has exceptional communication skills with strong attention to detail
  • Is driven to succeed and thrive in a fast-paced environment

Benefits include:

  • Competitive earning potential
  • Flexible hours and weekend work
  • A comprehensive health and well-being program
  • A fun, dynamic environment with a collaborative team
  • Generous staff discount and birthday leave

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