Visionary Business Growth Strategist
1 day ago
Transforming the way we work together is a key aspect of our mission at ServiceNow.
We aim to make the world work better for everyone, founded in 2004 by visionary engineer Fred Luddy. We've grown into a global leader with over 8,100 customers across 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes, empowering organizations to find smarter, faster, and better ways to collaborate and succeed.
The ideal candidate will play a leading role in driving market success for our Customer & Industry Workflow products. You'll oversee strategic relationship management for assigned accounts, develop sales strategies, and lead virtual teams to deliver exceptional customer experiences.
Main Responsibilities:
- Develop global growth strategies for assigned accounts, including resource allocation and regional sales plans
- Establish relationships with C-suite executives across CIWF product(s) and CIWF multi-workflow solution(s)
- Collaborate with Solution Consulting counterparts to deliver 'art of the possible' demonstrations and showcases
- Develop clear roadmaps and build capabilities across clients and our teams
- Be a trusted advisor to customers, understanding their existing and future customer engagement & operations roadmap
- Lead opportunities and collaborate with Core Sales Teams and other Solution Areas
Requirements:
- Experience in solution sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendor
- Understanding of CRM or CX solution-related business processes and workflows
- Leadership experience in virtual or matrixed teams, driving growth and success
- Ability to understand broad, macro-level business IT needs for prospective clients
- 7+ years of sales experience within software OR solutions sales organization, with a proven track record of success
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