Retail Operations Manager

2 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $100,000 - $120,000
Key Role: Retail Operations Manager

We are seeking a skilled and dedicated professional to fill the role of Retail Operations Manager. In this position, you will play a key part in delivering store operations excellence through effective stock management, loss prevention activities, and coaching team members on customer service.

The successful candidate will possess strong analytical skills, be able to identify key insights from data, and make informed decisions for the business and its customers.

Responsibilities include:

  • Utilize available data and reports to drive business growth and customer satisfaction.
  • Coach and provide regular feedback to team members on product knowledge and customer service.
  • Lead team efforts to deliver store operations excellence through effective stock management and loss prevention.
  • Attract, engage, and retain talent, focusing on building a capable team and succession planning.
  • Maintain a safe working environment, prioritizing team wellbeing and promoting a positive store experience.
  • Develop and manage store rosters, ensuring compliance and balancing customer and team needs.
  • Understand and communicate the brand strategy, outlining team responsibilities in delivering key objectives.
  • Model CRG values, fostering a culture that encourages learning, ownership, and shared success.

Our organization empowers individuals to express their personal style through distinctive, sustainable collections. We value quality, individuality, and creativity in all aspects of our business.

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