Retail Operations Manager
2 days ago
Foster Operational Excellence in a Dynamic Retail Environment
Job SummaryThis role is instrumental in driving operational efficiency and optimizing processes across all channels.
The Commercial Operations Executive serves as the primary liaison between office and boutiques, ensuring seamless daily operations. They support the implementation of policies, procedures, guidelines, and tools throughout the retail network and collaborate closely with boutique management, boutique office executives, and boutique stock executives.
The role leads all boutique-related procurement activities, working closely with external partners to optimize supply of sales materials, uniforms, and other orders required to enhance the retail and client experience.
Main Responsibilities- Operational Excellence: Develop and maintain a culture of continuous improvement and ensure compliance with established procedures.
- Audit & Compliance: Design and implement training programs, develop the Boutique Operations Manual, conduct onboarding sessions, and perform pre-audit checks.
- Procurement: Provide expert guidance on forecasting, review packaging needs, coordinate uniform orders, and develop relationships with suppliers.
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