Retail Operations Manager

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Full-time and Permanent (35 Hours)

Salary £42,938 - £48,054 (pay award pending)

Plus generous benefits package

On site

About the role

We're excited to be recruiting for two newly created Operations Manager roles within our Trading Company, One focused on Hospitality & Events, and this one dedicated to Retail responsible for developing and leading our evolving and ambitious retail operations.

Based across four stunning, listed gallery buildings in the heart of Edinburgh, this role offers a unique opportunity to shape the future of our distinctive retail offer and delight visitors. You'll have the vision and drive to see the commercial potential of our brand, exciting exhibitions programme and amazing world-class art collection.

With a strong commercial mindset, you'll bring senior level retail experience and a keen understanding of both product and audience. You'll be a strategic thinker and hands-on leader, confident in managing your team through change, identifying opportunities, and delivering measurable results.

This is a brilliant opportunity for an experienced retail professional looking for a varied role interacting with both the strategic and operational sides of the organisation. You'll work closely with colleagues across the organisation to ensure that retail is fully integrated into the visitor experience and delivering on our strategic ambition to grow self-generated income.

You'll oversee all aspects of our retail operation from buying and merchandising to store management, warehousing, eCommerce, and licensing. From optimising product ranges and stock levels to analysing sales data and launching new commercial initiatives, your leadership will be instrumental in making sure our retail offer is as profitable, efficient, and as audience focused as possible.

Reporting to the Director of Audience & Development, you'll lead a skilled team, setting direction and tone to achieve excellent customer service and drive high performance across our retail activity. As part of a team committed to building our financial resilience, you will help recognise its importance in meeting our purpose : we make art work for everyone.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Monday, 18 August 2025.

The deadline is Monday 18 August 2025 at 12 : 00.

TAGGED :

Traditional Arts / Visual Arts / Cultural Tourism

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