Community Advocate

2 weeks ago

Melbourne, Victoria, Australia beBeeVolunteer Full time $59,529 - $73,220

Immerse Yourself in a Rewarding Community Role

We are seeking compassionate individuals who share our mission and values to join our team as a Community Connector. This role provides an opportunity to make a real difference in the lives of people who need help most.

About Our Organisation

We are a Christian movement dedicated to sharing the love of Jesus. Our organisation shares the love of Jesus by:

  • Caring for people
  • Building healthy communities
  • Creating faith pathways
  • Working for justice

We are one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of personal hardship.

Why Volunteer with Us?

We believe that volunteering is an invitation to demonstrate care for others in our local communities; it is the everyday embodiment of love in action. Those who give up their time so freely are some of the greatest contributors and advocates of our organisation's mission and vision.

The Salvation Army 'Doorways' community support model engages people at their point of need in a holistic way that is missional, relational and professional. Doorways provides support to community members through financial and material emergency relief, along with casework to help them to find long-term solutions.

Primary Role

The Community Connector is usually the first person a community member meets when they walk through the door. First impressions count - a welcoming smile and offers of refreshments help community members feel safe and accepted.

Key Responsibilities:

  • Build rapport with each person who comes on site
  • Program Support: Depending on the services available at the specific site, the Community Connector may take part in the activities that support community members
  • In peak periods, a Community Connector may assist the Support Assistant with other frontline activities such as the distribution of material aid and pre-allocated financial assistance cards, as well as referrals to other services, programs, activities and spiritual support
Qualifications and Skills

Essential for the role is an interest in meeting new people, bringing sensitivity and empathy to all interactions.

Desirable previous experience for the role is customer service or connecting with people in a community support setting.

Capabilities and Personal Attributes:

  • Manage Self: Shows personal motivation and commitment to completing work activities effectively; regulates own behaviour and responds appropriately in all circumstances; receives and responds to constructive advice
  • Communicate Effectively: Allows others time to speak; listens when they are speaking and asks appropriate, respectful questions; is aware of own non-verbal cues; focuses on key points and uses simple words to build mutual understanding
  • Work Collaboratively: Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others

Becoming a Child Safe Organisation

We are committed to being a safe organisation and background checks play an important part in this commitment. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach.

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