Partner Care Specialist
4 weeks ago
At 13cabs, we're seeking a skilled Partner Care Specialist to join our dedicated team. As a key member of our team, you will be responsible for providing exceptional support to our Professional Drivers and Operators.
Key Responsibilities:
- Provide timely and effective support to drivers via phone, email, and web channels.
- Develop and promote product awareness to enhance driver outcomes.
- Collaborate with other departments to ensure seamless information flow and knowledge sharing.
- Contribute to a positive and innovative team culture.
Requirements:
- A positive attitude and friendly disposition.
- Strong interpersonal skills, including active listening and questioning skills.
- Ability to work autonomously and within a team.
- Effective time management and prioritization skills.
- Problem-solving and conflict resolution skills.
- High levels of empathy and discretion.
What We're Looking For:
We're seeking a candidate who is proactive, responsible, and committed to delivering exceptional results. If you're a team player with a passion for providing outstanding support, we'd love to hear from you.
Please note that only shortlisted candidates will be contacted.
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