Fitness Membership Growth Leader

1 week ago

Adelaide, South Australia beBeeLeadership Full time $65,000 - $85,000

**Job Title:** Member Support Manager Hindmarsh

About the Opportunity:

This role offers a unique chance to lead a talented team and drive membership growth while creating a positive member experience. As a Member Support Manager, you will be responsible for leading a capable team of Member Support Consultants (MSC) to maximize membership acquisition and retention.

The ideal candidate will have proven sales and customer service experience, with a strong ability to hit Key Performance Indicators (KPIs). They should also possess excellent communication and leadership skills, with the ability to motivate and mentor their team to achieve goals.

Key Responsibilities:
  • Manage the daily workflow of the MSC team to ensure the club reaches monthly sales targets.
  • Achieve individual monthly and annual sales targets to contribute to the team's success.
  • Create a structure to ensure the MSC team meets daily minimum performance criteria.
  • Assist with the delivery of sales training to develop the MSC team.
  • Drive member retention and growth budgets on a monthly basis.
  • Support the Club and Regional Manager in developing initiatives to drive membership growth.
  • Collaborate with the Club Manager to develop the MSC fortnightly roster.
Requirements:
  • Proven sales and customer service experience with a strong ability to hit KPIs.
  • Excellent communication and leadership skills.
  • Ability to motivate and mentor a team.
  • Experience using business computer systems.
  • Current First Aid and CPR certificates.
What We Offer:

A career in the fitness industry is a rewarding opportunity to inspire others and positively impact the health and well-being of people across your community.

We offer a competitive package including a realistic OTE of $85,000 (base salary plus uncapped commission), plus super. You will also receive a complimentary all-access Goodlife membership and opportunities for career development within our group.

Our commitment to diversity and inclusion means we value and empower our employees to be their authentic selves at work. Join us in creating a positive and inclusive work environment.

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