Customer Service Specialist

7 days ago

Wanneroo, Australia beBeeCustomerService Full time $60,000 - $90,000
Job Opportunity

BlueScope is a global business with operations spanning 18 countries and over 14,000 employees worldwide.

The Fielders business is seeking a Customer Service Representative to join the team based in Wangara. This role involves interacting with customers and managing their relationships and enquiries.

Key responsibilities include:

  • Interacting with customers and resolving their queries.
  • Collaborating with internal stakeholders to ensure customer expectations are met.
  • Preparing and following up on customer quotes and providing internal support to sales teams.
  • Resolving issues and improving the customer's experience.
  • Ensuring tasks are completed in a timely manner and systems are updated accordingly.

Required skills and qualifications:

  • Excellent communication and interpersonal skills.
  • A strong customer focus and ability to resolve issues effectively.
  • Ability to pick up new IT systems quickly.
  • A proactive approach in building effective relationships.
  • A high attention to detail and ability to complete multiple tasks simultaneously.

This role offers an opportunity to work in a dynamic team environment and contribute to delivering exceptional customer service.

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