Product Introduction Specialist

20 hours ago

Wanneroo, Australia beBeeIntroduction Full time $100,000 - $150,000
Job Overview

We are seeking a Product Introduction Specialist to support the transition of our vehicles from manufacturing into maintenance and service.

This is a 24-month fixed-term contract, at which point there may be an opportunity to extend or relocate to other project sites.

The successful candidate will be responsible for supporting the product introduction of the DMU fleet.

Main Responsibilities
  • Customer Site Oversight: Supervising and managing the customer site for DMU throughout its warranty period, ensuring compliance with ISO and EHS standards.
  • Execution & Performance Management: Ensuring delivery within allocated Quality, Cost, Delivery (QCD) budget during the warranty and Field Modification Implementation (FMI) phases.
  • Reliability & Experience Feedback: Coordinating contributions to reliability growth and return of experience from PI implementation teams.
  • Repair Loop & Supplier Coordination: Managing the repair loop with suppliers and supporting the quality team by recording Cost of Non-Quality (CONQ).
  • Customer Interface & Technical Support: Liaising with modification approval authorities and implementing contractual targets.
Required Skills & Qualifications
  • Strong stakeholder management skills, with the ability to engage and influence at all levels.
  • Customer relationship management experience, with the ability to develop and maintain strong relationships.
  • Demonstrated experience in project execution/delivery.
  • Tertiary qualifications in Engineering (Mechanical, Electrical or similar).
Benefits
  • A competitive package that recognises your performance and potential.
  • 18 weeks paid parental leave.
  • Free gym membership.
  • Additional leave days.
  • Purchase annual leave and novated leasing schemes.
  • Independent and confidential wellbeing support for you and your family.
  • Benefit from our investment in your development, through award-winning learning.

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