
Customer Experience Expert
2 days ago
Our purpose is to build a connected future where everyone can thrive.
Job DescriptionAs a Retail Sales Consultant, you are passionate about delivering exceptional customer service and experience through outstanding in-store interactions.
Through your collaborative approach, you empower customers by identifying their needs and providing tailored solutions that transform their telecommunications experience.
Key Responsibilities:- Deliver an exceptional customer journey by providing a high level of customer service and support.
- Identify customers' needs and provide tailored solutions to meet their requirements.
- Work collaboratively with customers to understand their needs and preferences.
- Develop and maintain strong relationships with customers to ensure long-term satisfaction.
To succeed in this role, you will need:
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional customer service.
- The ability to work effectively in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Experience in a customer-facing role.
We offer a range of benefits to support your career development and well-being, including:
- 30% off Telstra services.
- Exclusive discounts and offers across 240 brands and partners.
- Flexible parental leave options.
- Unlimited access to 17,000 learning programs.
- Monthly performance rewards and recognition programs.
At [Company Name], we are committed to creating a welcoming and inclusive work environment where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind and prioritise creating a workplace culture where everyone feels safe and supported.
When you join our team, you become part of a dynamic and supportive community where everyone has the opportunity to grow and develop. We value flexibility and are open to discussing flexible work arrangements to suit your needs.
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