AI Onboarding Expert

7 days ago

Sydney, New South Wales, Australia beBeeContract Full time $80,000 - $125,000

We are seeking a highly skilled Onboarding Specialist to join our global Onboarding Team. This exciting opportunity allows you to work with a diverse client base, including in-house teams across the world.

Job Description:

This role offers a unique chance to collaborate with customers throughout the onboarding process, ensuring their success from the outset. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer's current contract management processes.

Key Responsibilities:
  • Ensure customers achieve success through collaboration
  • Implement legal AI technology for smooth integration
  • Work closely with Customer Success Manager
Requirements:

To be successful in this role, you will need:

  • Understanding of contract law, including negotiating commercial agreements
  • High attention to detail
  • Project management skills and ability to manage multiple projects simultaneously
  • Ability to work effectively independently and as part of a team
  • Strong communication and interpersonal skills
  • Self-driven, proactive, and passionate about enhancing customer experiences
  • Detail-oriented with strong problem-solving skills
  • A creative thinker capable of developing innovative strategies for customer engagement
  • Comfortable learning and utilizing new software and technology efficiently
  • Enthusiasm about the intersection of legal services and emerging AI technologies
  • Undergraduate degree at a 2:1 level or equivalent in a relevant field
  • Legal experience considered favourably, e.g., 2+ years paralegal experience or in a legal support role
Benefits:

This role offers a dynamic and growing global environment, working with a diverse client base. You will have opportunities to develop your skills and expertise, contributing to the company's mission to deliver exceptional customer experiences.

You will be part of a rapidly expanding organization, with a strong focus on innovation and customer satisfaction.

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