Legal Onboarding Specialist

3 days ago

Sydney, New South Wales, Australia Luminance Full time

Role: Legal Onboarding Specialist

Luminance, a market-leading AI company for enterprise legal workflows, is seeking a Legal Onboarding Specialist to join our global Onboarding Team. You will onboard and implement our legal AI technology to support seamless integration into our customers' contract management processes, working closely with the Customer Success Manager to ensure customers achieve success from the outset. You will work with a diverse client base, including in-house teams in over 60 countries such as AMD, National Grid, LG and DHL.

Responsibilities
  • Onboard and implement Luminance's legal AI technology for new customers
  • Collaborate with the Customer Success Manager to ensure successful adoption and integration
  • Understand contract law concepts and how they apply to commercial agreements
  • Maintain a high level of attention to detail and manage multiple onboarding projects
  • Communicate clearly with diverse audiences and translate technical concepts to non-technical stakeholders
  • Proactively learn and apply new software tools and AI technologies in a legal context
Qualifications
  • Understanding of contract law including negotiating commercial agreements
  • High attention to detail
  • Project management skills and ability to manage multiple projects simultaneously
  • Ability to work effectively both independently and as part of a team
  • Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience
  • Self-driven, proactive, and passionate about enhancing customer experiences; creative thinker with problem-solving skills
  • Comfortable learning and utilizing new software and technology
  • Undergraduate degree at a 2:1 level, or equivalent in a relevant field
  • Legal experience is a plus (e.g., 2+ years paralegal or legal support), with familiarity in contract management and legal technology
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting

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