Health Administrator

4 weeks ago

Macquarie Park, Australia MQ Health Pty Ltd Full time
About the Role

We are seeking a highly motivated and experienced Health Administrator to join our team at MQ Health Clinics. As a Health Administrator, you will be responsible for providing high-quality administrative support services to specialist clinicians in their clinic rooms.

Key responsibilities include:

  • Providing customer service, making appointments and answering enquiries from patients and medical practitioners
  • Ensuring accurate data entry of patient information into the patient management system
  • Organising patient surgical/hospital quotes
  • Assisting clinicians in managing their inpatient hospital work
  • Preserving confidentiality and privacy of all patient information and records
  • Processing Medicare and Private Health Fund billings
  • Communicating, liaising and coordinating duties with other administrative and reception staff in the clinic and throughout other MQ Health and affiliated clinics
  • Reconciling end of day cash/EFTPOS and undertaking associated banking tasks

Requirements

To be considered for this role, you will need to have:

  • Demonstrated reception/administration or customer service experience. Working in a general or specialist medical practice or hospital setting is desirable but not essential.
  • Demonstrated sound verbal and written communication skills and ability to build rapport and empathise with patients
  • Demonstrated commitment to high level of customer service delivered in a professional manner at all times
  • Competency in health-related software packages (but not essential)
  • Excellent organisational, time management and attention to detail skills
  • Ability to work effectively as part of a team
  • Commitment to uphold and be a steward of the Mission, Vision and Values of MQ Health

What We Offer

MQ Health offers a range of benefits to our employees, including:

  • Salary sacrifice options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for us
  • Corporate private healthcare rates
  • Extensive Macquarie University facilities including sporting facilities, gym and pool, and Macquarie University Childcare at a reduced staff rate

How to Apply

To be considered for this role, please submit your application, including your resume and a 1-page cover letter, outlining your experience and qualifications for the role.

MQ Health is an Equal Opportunity Employer

We are committed to diversity and inclusion and welcome applications from all qualified candidates. We do not discriminate on the basis of gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion.

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