Customer Experience Associate

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $75,000

Coles Supermarkets operates over 800 stores across Australia, delivering excellent customer experiences that drive sales and growth.

About the Role

As a Customer Experience Associate in the Checkouts area, you will be responsible for:

  • Scanning items and processing payments with accuracy and efficiency to meet or exceed sales targets
  • Providing exceptional customer service by engaging with customers, addressing their queries, and resolving issues promptly

Key Requirements:

  • A commitment to delivering great customer experiences with enthusiasm, energy, and pace
  • The ability to work as a go-to person for customer queries and resolve them efficiently
  • Physical stamina to work on your feet for long periods and perform moderate to heavy lifting and reaching
  • Flexibility to work varying hours across our store trading days, including early mornings, evenings, and weekends

What We Offer:

  • A dynamic and supportive team environment that fosters skill development and career growth

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