
Amenity Protection Specialist
1 week ago
Job Summary
We are seeking an experienced leader to drive the performance of Amenity Protection Services.
About the Role
- Lead employee performance and development reviews to identify opportunities for growth and establish performance targets
- Monitor service outcomes in accordance with agreed processes and timelines
- Foster a culture of continuous improvement to enhance service delivery and customer experience in line with corporate standards
- Prepare and manage annual plan actions and budget
- Support project delivery and planning to align with the Organisation's Vision, Strategy & Council plan
- Manage external contracts in accordance with corporate standards
About You
- High level leadership capability to foster a positive team culture aligned to the organisation purpose and values
- Proven experience interpreting and explaining legislative documents such as acts, regulations, local laws and code of practice
- Demonstrated ability to develop initiatives and implement continuous improvement processes
- Demonstrated experience in business unit planning, budgeting, safety management, performance management and reporting
- Highly developed customer service skills and extensive experience working with internal and external providers
- Tertiary qualification or relevant experience in a management or related field
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