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Enrolled Nurse/Client Care Coordinator
2 months ago
We are seeking a highly skilled and compassionate Enrolled Nurse/Client Care Coordinator to join our team at Right at Home Central Qld. As a key member of our team, you will be responsible for providing high-quality client-focused care in a community setting.
Key Responsibilities- Meet with clients and their families to assess their needs and build strong connections
- Conduct client care assessments and prepare care plans to best meet client requirements
- Provide some nursing care and in-home care services as needed
- Handle information requests, feedback, and general enquiries
- Ensure all documentation is accurately and comprehensively completed in our databases and software programs
- Interpret health, aged, and disability care policies and regulations for carers and nursing staff
- Ensure compliance with local, state, and federal regulatory agencies related to aged and disability care services
- Implement and maintain all relevant operating systems, including policies and procedures for caregivers, nurses, and other care professionals
- Ensure Caregiver Management meets 'best practice' standards, including encouraging ongoing professional development of the Care Team
- Serve as a liaison with the accounts department, ensuring proper billing in line with the care plan
- Comply with OH&S regulations
- EN/RN in community nursing with current AHPRA registration (preferred)
- Or Cert III/Cert IV (Aged/Disability Care) with minimum 4 years of experience
- Experience in aged care, disability, or mental health in a community setting
- Understanding of aged care and disability standards and consumer-directed care
- First Aid, current CPR, and National police check
- Blue Card (or willingness to obtain)
- Driver's license and reliable car with comprehensive insurance
- High level of computer literacy
- Understanding of clinical governance and continuous improvement
- Possess a 'can-do' positive attitude and work well in a team environment
- An outgoing personality with high energy levels, good communication skills, and a personable telephone manner
- Ability to problem-solve and think quickly under pressure
- Ability to multitask with a strong attention to detail while keeping calm and focused
- Excellent networking, consultation skills to develop new referral sources and relationships with external organizations
- Excellent customer service skills with exceptional verbal and written communication skills
- Sound knowledge and understanding of home care services and guidelines
- Knowledgeable in wound care, catheter care, and peg feeding
- Sound knowledge and understanding of NDIS services and guidelines
