Customer Service

1 week ago


Booragoon, Australia Telstra Full time
Job Title: Retail Consultant - Transforming Customer Experience

As a Retail Sales Consultant, you will be passionate about delivering outstanding customer service at Telstra. You will achieve this by providing a seamless in-store customer journey and empowering customers with knowledge of the products and services they need to enhance their telecommunications experience.

Job Overview:
We are seeking a talented and customer-focused individual to join our team in-store. As a Telstra Retail Consultant, you will be responsible for making sure our customers connect faster, better, and smarter. You will be continually trained on the latest cutting-edge technology and gadgets, ensuring you have the knowledge and skills to provide exceptional customer service.

Key Responsibilities:
- Provide exceptional customer service and support
- Empower customers with knowledge of products and services
- Achieve sales targets and KPIs
- Continuously develop skills and knowledge in technology and customer service

What We Offer:
- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- Flexible, inclusive parental leave
- Unlimited access to 17,000 learning programs
- Team performance-based rewards and recognition programs

Locations:
We are currently hiring across various locations in Australia. Please visit our website to view available stores and roles.

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