Sales and Customer Service Representative

4 weeks ago


Booragoon, Australia Medibank Full time
About the Role

We are seeking a highly skilled and customer-focused Sales and Customer Service Consultant to join our team at Medibank's Booragoon WA store.

As a Sales and Customer Service Consultant, you will play a key role in delivering exceptional customer experiences and providing tailored solutions to our customers. You will be responsible for building strong relationships with our customers, understanding their needs, and providing personalized support to meet their expectations.

You will be a multitasking superstar with the ability to work across various channels, including virtual messaging, face-to-face, and phone-based systems. You will thrive on providing great service to the local community and be passionate about growing and keeping your customer base.

You will be self-motivated and results-driven, with a strong focus on delivering high-quality results and exceeding customer expectations. You will possess strong diligence in providing the right products and services to your customers and be fastidious about interaction accuracy and customer privacy.

About You
  • You are a customer service extraordinaire with a passion for delivering exceptional experiences.
  • You are a team player with a strong sense of community and a desire to make a difference in the lives of our customers.
  • You are a creative problem-solver with the ability to think outside the box and come up with innovative solutions.
  • You are a strong communicator with excellent interpersonal skills and the ability to build strong relationships with customers and colleagues.
Why You'll Love It Here
  • Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community - depending on business requirements.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

We are committed to creating a workplace where everyone feels valued, respected, and empowered to make a difference. If you are a customer service professional who is passionate about delivering exceptional experiences and making a positive impact in the lives of our customers, we want to hear from you.



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