Customer Service Representative
3 weeks ago
At Telstra, we're looking for a talented Customer Service Representative to join our retail team. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.
About the Role
This is a fantastic opportunity to work with a leading telecommunications company and be part of a dynamic team that is passionate about delivering outstanding customer service.
Key Responsibilities
- Provide exceptional customer service and sales experiences to customers
- Work collaboratively with the team to achieve sales targets and KPIs
- Develop and maintain a deep understanding of Telstra's products and services
- Identify and respond to customer needs and preferences
- Contribute to a positive and inclusive team culture
What We Offer
We offer a range of benefits and perks to our employees, including:
- Competitive salary and bonuses
- Opportunities for career growth and development
- Flexible working arrangements
- Access to Telstra's employee benefits program
Requirements
To be successful in this role, you will need:
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Strong sales and negotiation skills
- Ability to work collaboratively as part of a team
How to Apply
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