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Customer Service Manager
7 days ago
Handling day-to-day enquiries from employees and managers regarding Human Resources related issues, policies, and procedures.
- Ensure Workcover cases are managed, working closely with the Injury Management Coordinator
- various HR activities such as: recruitment, performance management, remuneration reviews, succession planning, training, career development, engagement & morale and HR policy guidance.
- resolution and management skills as well as strong communication skills (verbal, written, listening).
- providing direction and feedback to team members and assisting with recruitment
- managing, motivating and developing staff providing customer services
- planning and implementing after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided
- Develop thorough knowledge, understanding and utilisation of company Human Resource Information Systems
- End-end recruitment
- Manage and operate high quality documentation and record keeping.
Pay: $80,000.00 - $120,000.00 per year
**Benefits**:
- Employee mentoring program
Schedule:
- 8 hour shift
Supplemental pay types:
- Annual bonus
Work Authorisation:
- Australia (preferred)
Work Location: In person
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