
End-to-End Claims Resolution Specialist
2 weeks ago
Job Overview:
A Motor Claims Officer is responsible for managing end-to-end lodgement and claims processing, providing service to members. They will guide members through the claims process, triage claims, support recovery efforts, and contribute to initiatives to enhance outcomes.
Responsibilities:
- Manage claims from start to finish
- Provide excellent customer service and timely assistance
- Collaborate with teams to process claims and provide support
- Contribute to improvement initiatives to enhance member experiences
- Develop skills to efficiently process claims
Requirements:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Excellent problem-solving and decision-making skills
- Adaptability and willingness to learn and grow
- Capacity to navigate technology and systems efficiently
About This Role:
This position offers a chance to make a meaningful impact in the lives of customers. As part of a purpose-driven organization, you'll have access to opportunities for growth and development, celebrate diverse perspectives, and be guided by values that prioritize connection, belonging, and positive change.
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