End-to-End Claims Resolution Specialist

2 weeks ago


Brisbane, Queensland, Australia beBeeClaims Full time $82,550 - $104,350

Job Overview:

A Motor Claims Officer is responsible for managing end-to-end lodgement and claims processing, providing service to members. They will guide members through the claims process, triage claims, support recovery efforts, and contribute to initiatives to enhance outcomes.

Responsibilities:

  • Manage claims from start to finish
  • Provide excellent customer service and timely assistance
  • Collaborate with teams to process claims and provide support
  • Contribute to improvement initiatives to enhance member experiences
  • Develop skills to efficiently process claims

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Excellent problem-solving and decision-making skills
  • Adaptability and willingness to learn and grow
  • Capacity to navigate technology and systems efficiently

About This Role:

This position offers a chance to make a meaningful impact in the lives of customers. As part of a purpose-driven organization, you'll have access to opportunities for growth and development, celebrate diverse perspectives, and be guided by values that prioritize connection, belonging, and positive change.



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