Indigenous Banking Specialist
1 month ago
We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.
As an Indigenous Banking Specialist, you will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products and services. You will work closely with stakeholders, including Community and Government Services, to support the bigger picture of assisting Indigenous customers with their everyday banking.
Key Responsibilities- Deliver outstanding customer service to Indigenous customers, answering their questions and promoting self-service options.
- Identify issues and service gaps, working with stakeholders to address these and improve the overall customer experience.
- Conduct presentations and liaise with internal stakeholders to support the ICAL team's goals and objectives.
- Build rapport quickly with customers, taking their enquiries from start to finish and providing a seamless experience.
To be successful in this role, you will need to have highly developed written and verbal communication skills, as well as demonstrated customer and community engagement skills. You will also need to be able to work in collaboration with communities, stakeholders, and other government and non-government agencies, interacting, engaging, and persuading different people across community.
We are looking for an enthusiastic and determined individual who is passionate about building positive relationships with our Indigenous customers. If you have a strong customer service background and are committed to assisting Aboriginal and Torres Strait Islander groups, communities, and individuals, we encourage you to apply for this exciting opportunity.
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Indigenous Banking Specialist
4 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
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Indigenous Banking Specialist
1 month ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
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Indigenous Banking Specialist
1 month ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.Key ResponsibilitiesBuild and...
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Indigenous Banking Specialist
1 month ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.Key ResponsibilitiesBuild and...
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Indigenous Banking Specialist
2 months ago
Brisbane, Queensland, Australia CommBank Full time{"About the Role": "We are seeking a dedicated and passionate individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. In this role, you will build and maintain positive relationships with Indigenous customers and communities, ensuring they have access to our wide range of products and services.Your key...
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Indigenous Banking Specialist
1 month ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a highly motivated and culturally sensitive individual to join our team as an Indigenous Banking Specialist. In this role, you will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to our wide range of products and services.Key...
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Indigenous Banking Professional
1 week ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The ICAL team provides a relevant banking service for remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA. As an Indigenous Banking Specialist, you will be...
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Indigenous Banking Professional
3 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
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Indigenous Banking Professional
3 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
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Indigenous Banking Professional
2 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as a Banking Specialist.The ICAL team provides a unique banking service for remote Indigenous customers in Far North QLD and surrounding regions. As a Banking Specialist, you will play a critical role in building and maintaining positive...
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Indigenous Banking Professional
3 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a genuine difference in the lives of Indigenous Australians by providing them with access to inclusive banking services.As an Indigenous Banking...
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Indigenous Banking Specialist
2 months ago
Brisbane, Queensland, Australia Commonwealth Bank Full time{"About the Role": "We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL Specialist, you will play a critical role in providing exceptional customer service to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.", "Key Responsibilities":...
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Indigenous Banking Specialist
2 months ago
Brisbane, Queensland, Australia Commonwealth Bank Full time{"About the Role": "We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL Specialist, you will play a critical role in providing exceptional customer service to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.", "Key Responsibilities":...
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Indigenous Banking Specialist
2 months ago
Brisbane, Queensland, Australia Commonwealth Bank Full time{"About the Role": "We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL Specialist, you will play a critical role in providing exceptional customer service to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.", "Key Responsibilities":...
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Indigenous Banking Professional
3 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. This role is a unique opportunity to make a positive impact on the lives of Indigenous Australians by providing them with access to inclusive banking services.Key ResponsibilitiesBuild and...
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Indigenous Banking Professional
2 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The successful candidate will be responsible for building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products...
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Indigenous Banking Professional
5 days ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeWe are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist.The ICAL team operates between the hours of 9am - 8pm, Monday - Friday and 8am - 2pm on Saturday (AEST), and you will be required to work a rotating shift schedule.This role is hybrid, working from home...
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Indigenous Banking Specialist
2 months ago
Brisbane, Queensland, Australia Commonwealth Bank Full timeAbout the RoleWe are seeking a dedicated and passionate individual to join our team as an Indigenous Banking Specialist. This role will involve building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to our wide range of products and services.Key ResponsibilitiesDeliver outstanding customer service...
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Business Banking Manager, Indigenous
4 weeks ago
Brisbane, Queensland, Australia ANZ Full timeAbout UsAt ANZ, we're committed to improving the financial wellbeing and sustainability of our customers, driven by a shared purpose to shape a world where people and communities thrive.About the RoleWe're seeking an experienced Business Banking Manager to join our Indigenous Business Banking team, providing dedicated support to Indigenous Businesses and...
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Business Banking Manager, Indigenous
4 weeks ago
Brisbane, Queensland, Australia ANZ Full timeAbout UsAt ANZ, we're committed to shaping a world where people and communities thrive. Our purpose is to improve the financial wellbeing and sustainability of our customers, and we're making this happen by providing innovative banking solutions that meet their unique needs.About the RoleWe're seeking an experienced Business Banking Manager to join our...
