Indigenous Banking Specialist
7 days ago
We are seeking a dedicated and passionate individual to join our team as an Indigenous Banking Specialist. This role will involve building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to our wide range of products and services.
Key Responsibilities- Deliver outstanding customer service to Indigenous customers, answering their questions and promoting our self-service options.
- Identify issues and service gaps, and work with stakeholders to address them.
- Build rapport quickly with customers, taking their enquiries from start to finish.
- Conduct presentations and liaise with internal stakeholders across the Bank.
To be successful in this role, you will have:
- Highly developed written and verbal communication skills.
- Demonstrated customer and community engagement skills.
- Ability to work in collaboration with communities, stakeholders and other government and non-government agencies.
- Strong customer service experience with excellent attention to detail.
As a member of our team, you will have the opportunity to make a genuine difference to the wellbeing of Indigenous Australians. You will be working in a hybrid role, with a mix of working from home and in a local branch or office.
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Indigenous Banking Specialist
2 days ago
Brisbane, Queensland, Australia CommBank Full time{"About the Role": "We are seeking a dedicated and passionate individual to join our Indigenous Customer Assistance Line (ICAL) team as an Indigenous Banking Specialist. In this role, you will build and maintain positive relationships with Indigenous customers and communities, ensuring they have access to our wide range of products and services.Your key...
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Indigenous Banking Specialist
5 hours ago
Brisbane, Queensland, Australia Commonwealth Bank Full time{"About the Role": "We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL Specialist, you will play a critical role in providing exceptional customer service to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.", "Key Responsibilities":...
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Indigenous Banking Specialist
5 hours ago
Brisbane, Queensland, Australia Commonwealth Bank Full time{"About the Role": "We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL Specialist, you will play a critical role in providing exceptional customer service to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.", "Key Responsibilities":...
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Indigenous Banking Specialist
7 hours ago
Brisbane, Queensland, Australia Commonwealth Bank Full time{"About the Role": "We are seeking a dedicated and customer-focused individual to join our Indigenous Customer Assistance Line (ICAL) team. As an ICAL Specialist, you will play a critical role in providing exceptional customer service to our remote Indigenous customers in Far North QLD and surrounding islands, NT, WA & far North SA.", "Key Responsibilities":...
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Indigenous Banking Specialist
7 days ago
Brisbane, Queensland, Australia CommBank Full timeAbout the RoleWe are seeking a dedicated and passionate individual to join our team as an Indigenous Banking Specialist. This role will involve building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to our wide range of products and services.Key ResponsibilitiesDeliver outstanding customer service...
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Indigenous Banking Specialist
7 days ago
Brisbane, Queensland, Australia CommBank Full timeAbout the RoleWe are seeking a dedicated and passionate individual to join our team as an Indigenous Banking Specialist. This role will involve building and maintaining positive relationships with Indigenous customers and communities, ensuring they have access to our wide range of products and services.Key ResponsibilitiesDeliver outstanding customer service...
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Brisbane, Queensland, Australia BHP Group Full timeAbout BHPBHP is a global mining company that operates in Australia and other countries. We are committed to fostering a culturally safe and respectful environment for our Indigenous employees.Our company values diversity and inclusion, and we strive to create a workplace where everyone feels valued and respected.About the RoleThe Specialist Indigenous...
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