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Retail Client Relations Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeAccount Full time $85,000 - $95,000

Job Title: Retail Account Manager

About the Role:

We are seeking an experienced and skilled account manager to oversee our retail experience projects. The ideal candidate will have a strong understanding of project management, financial planning, and stakeholder relationships.

Key Responsibilities:
  • Develop and execute campaign plans, timelines, and project plans to ensure successful delivery of retail experience projects.
  • Manage account finances, including job estimates, purchase orders, project budgets, and invoice reconciliations.
  • Maintain strong relationships with clients, partners, and stakeholders to drive business growth and meet customer needs.
  • Collaborate with the Account Director on client briefs through the creative process and manage client feedback.
  • Review creative work from the studio to confirm alignment with the client brief before sharing it with the client.
  • Coordinate projects with Project Managers and the Print Production Team to deliver outputs on time and within budget.
  • Liaise with the wider team to report and document evidence for invoices and assist in compiling creative work to exceed client expectations.
Qualifications and Experience:
  • A minimum of 2-4 years' experience in retail and account management.
  • Demonstrated experience working in an agency environment.
  • Able to manage project resources and key stakeholders effectively.
Requirements:
  • Experience in managing deadlines and time estimates.
  • High attention to detail, adaptability, and excellent written, verbal, and presentation communication skills.
  • Strong organizational skills, active listening, agility, flexibility, and ability to juggle multiple projects at once.
Benefits:

Opportunities for growth and development within the company.