Client Relations Manager Position

14 hours ago

Sydney, New South Wales, Australia beBeeClientService Full time $72,000 - $98,000
Client Relations Professional

We are seeking a highly skilled Client Relations Professional to join our team. This role is crucial for ensuring the satisfaction and retention of our clients by providing outstanding service and support.

Key Responsibilities:

  • Serve as the primary contact for clients, addressing their needs and concerns with speed and professionalism.
  • Develop and maintain strong relationships with clients to enhance their overall experience and satisfaction.
  • Collaborate with service teams to ensure that client care plans are executed flawlessly and adjusted as necessary.
  • Implement client feedback mechanisms to identify areas for improvement and work with management to refine services.
  • Manage client communications and coordinate client events and workshops.

Required Skills and Qualifications:

  • A passionate leader with a strong commitment to client service excellence.
  • Excellent interpersonal and communication skills, capable of building and maintaining positive relationships.
  • Experience in client service or relationship management, preferably in healthcare or community services.
  • Ability to work strategically, with strong problem-solving skills and attention to detail.
  • Must have relevant qualifications in business, management, or a related field.

Benefits:

  • Competitive remuneration reflecting your skills and experience.
  • Opportunities for professional development in a supportive and dynamic environment.
  • Positive impact: make a real difference in the lives of our clients and their families.
  • Employee support: access to wellness programs and a supportive team culture.

Additional Information:

  • Do you have the right to work in Australia?
  • Do you have previous experience in a client relations or account management role?
  • Are you willing to undergo a background check prior to commencement?
  • Do you possess a current Australian driver's license?
  • How many years of experience do you have in a management role?

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