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Customer Service Associate

2 weeks ago

The Council of the Shire of Hornsby, Australia beBeeCustomerService Full time $80,000 - $90,000

We are seeking an exceptional individual to fill the role of Customer Service Associate. This is a fantastic opportunity to join our team and make a real difference in the lives of our customers.

Job Description:

This is a dynamic role that requires a unique blend of skills and qualities. As a Customer Service Associate, you will be responsible for delivering outstanding customer experiences, exceeding expectations and creating unforgettable memories.

About You:
  • A passion for delivering exceptional customer service and creating memorable experiences.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
  • A can-do attitude, with a willingness to go the extra mile to ensure customer satisfaction.
  • A commitment to continuous learning and self-improvement, with a desire to stay up-to-date with industry trends and best practices.
Key Responsibilities:

  1. Deliver exceptional customer experiences, responding to customer inquiries and resolving issues in a timely and professional manner.

  2. Provide product information and recommendations, ensuring customers make informed purchasing decisions.

  3. Maintain a high level of product knowledge, staying up-to-date with new arrivals and sales promotions.

  4. Work collaboratively with colleagues to achieve sales targets and drive business growth.

Benefits:
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.
  • The opportunity to work with a leading brand and contribute to its continued success.