
Manager of Operational Excellence
3 days ago
To excel in this key position, you will be responsible for ensuring seamless day-to-day operations and maintaining a safe working environment.
Key Responsibilities:- Evaluate and implement effective safety protocols to minimize risks and ensure compliance with regulatory standards.
- Strategically manage labor resources to meet workload forecasts and optimize departmental performance.
- Cultivate a collaborative team culture focused on achieving collective objectives and driving business success.
- Apply proven leadership skills to engage, motivate, and develop staff members, fostering their growth and enabling them to meet individual and team goals.
- Employ open and transparent communication techniques to facilitate information flow and encourage feedback from all stakeholders.
- Drive continuous improvement initiatives to enhance operational efficiency and effectiveness.
- Stay abreast of company policies and procedures, actively promoting awareness and adherence among team members.
- Nurture relationships with key partners and stakeholders to drive mutually beneficial outcomes.
- Develop and implement innovative fleet allocation systems to streamline logistics operations.
- Maintain strict adherence to health, safety, and environmental regulations.
- Compile detailed reports and manage budgets according to organizational directives.
- Provide exceptional customer service at all times, effectively representing the organization to internal customers, clients, and external stakeholders.
- Comply with Chain of Responsibility (CoR) obligations in all aspects of the role.
- Demonstrate superior planning, problem-solving, and analytical skills.
- Exhibit strong business acumen and strategic thinking.
- Display excellent verbal and written communication skills.
- Possess a natural ability to lead and motivate teams, foster a collaborative environment, and promote open communication.
- Be proficient in MS Suite applications and possess the ability to quickly learn new systems.
- Proactively identify opportunities to improve system utilization and apply IT solutions to drive business value.
- Hold a solid understanding of relevant legislation, including HSE and CoR frameworks.
- Embodiment of supportive team values, strong leadership qualities, and flexibility in a dynamic and pressurized work environment.
- Excel in providing outstanding customer service, adhering to and exceeding company standards.
- Conduct all work activities with integrity, confidentiality, and professionalism.
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