Leadership Opportunity

22 hours ago

City of Monash, Australia beBeeLeader Full time $96,000 - $112,800
Department Manager Job Summary

This is a leadership opportunity for an experienced sales professional who can drive commercial results and develop their team.

About the Role:

We are seeking a customer-centric leader to join our team as a Department Manager. As a key member of our sales team, you will be responsible for supporting our sales and profit goals by setting a plan for your department to deliver exceptional customer experiences in line with business objectives.

Key Responsibilities:

  • Analyse and follow up sales and profit key performance indicators (KPIs) for your department and take action to maximise sales through effective collaboration with visual merchandisers.
  • Drive the Hello Member program in line with country goals and objectives.
  • Ensure your department continuously meets business standards and follow this up using the Customer Experience Tool.
  • Implement the Commercial Handbook with your visual team.
  • Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up, and take any appropriate action to improve performance and develop your team.
  • Actively work with a talent pipeline in your department to support business needs.

Required Skills and Qualifications:

  • You are a positive, inclusive, and creative leader who enjoys being on the shop floor with colleagues and customers.
  • You have a desire to learn and grow and share this passion with your team of sales advisors.
  • You are communicative and socially confident, always fostering a positive interaction with colleagues and customers.

Benefits:

  • A customer-centric mindset.
  • Experience analysing commercial reports and formulating plans to maximise sales.
  • Strong organisational skills and the ability to prioritise multiple tasks based on the needs of our fast-paced business.
  • Excellent communication and relationship building skills.
  • The ability to delegate, follow up, and provide straightforward feedback with the goal to coach and develop your team.
  • Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development.

About Us:

H&M is a leading fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion and quality at the best price in a sustainable way. Learn more about us here.

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