House Lead

5 days ago

Wollongong, New South Wales, Australia beBeeLeadership Full time $60,000 - $80,000

As a Residential Team Leader, you will be responsible for overseeing the day-to-day operations of one house. You will lead a team with confidence and poise, providing guidance and decision-making on urgent issues. Your main objective is to create a safe and reliable environment for our participants.

About the Role:
  • You will own participant documentation, ensuring that risk assessments and participant profiles are current, accurate, and actioned.
  • You will be the on-call lead, providing guidance and decision-making for urgent issues.
  • You will coordinate client care, liaising with healthcare providers and allied health; book and follow up on appointments; communicate changes to the team.
  • You will run team meetings, set agendas, track actions, and maintain momentum.
  • You will manage support workers, conduct regular informal check-ins, coach performance, and uphold practice standards.
  • You will handle leave & admin, process leave requests, approve timesheets, and keep records tidy.
  • You will oversee house maintenance and escalate repairs promptly.
  • You will recruit & onboard new staff members, schedule buddy shifts, and ensure a confident handover to the roster.

This role requires strong leadership skills, attention to detail, and excellent communication skills. You must be able to work independently and as part of a team.

About You:
  • You should have experience in disability or community services, ideally in a house or SIL setting.
  • You should be calm, organised, and proactive – comfortable making decisions on-call.
  • You should have strong communication skills, including coaching, giving feedback, and bringing teams together.
  • You should be able to keep documents compliant and up to date.
  • You should be tech-savvy, confident with rostering/timesheet systems and basic Office/Google tools.
  • You should hold a current Driver’s Licence and reliable transport.

A highly regarded NDIS Worker Screening Check, WWCC (if applicable), First Aid/CPR, medication competency, infection control would be beneficial.

What We Offer:
  • You will have the scope to own one house end-to-end – depth over spread.
  • You will have a clear leadership pathway – ideal progression for a seasoned Support Worker stepping into their first Team Leader role, with mentoring and structured on-call exposure.
  • You will have supportive leadership, training, and clear practice frameworks.
  • You will have real input into rostering, practice quality, and participant outcomes.
  • You will have an on-call structure with allowances, plus opportunities to grow your career.

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