Automotive Technical Specialist

20 hours ago


Mackay, Queensland, Australia AUTOrecruit Full time

Job Title: Technical Advisor

Job Summary: We are seeking a skilled Automotive Technical Specialist to join our team at AUTOrecruit. The successful candidate will be responsible for providing expert advice to customers on technical issues, mentoring and training staff, and ensuring the smooth day-to-day running of the Workshop.

Key Responsibilities:

  • Providing expert advice to customers on technical issues
  • Mentoring and training staff
  • Producing repair orders
  • Attending technical training when required
  • Working closely with all staff in the department, while reporting to the Service Manager
  • Liaising with the workshop to ensure time constraints are met
  • Diagnosing vehicle mechanical and electrical systems
  • Assisting workshop technicians with technical issues
  • Parts ordering
  • Handling customer complaints
  • Promoting a safe work environment
  • Warranty requirements

Requirements:

  • Trade qualified Automotive Technician
  • Strong dealership experience
  • Excellent written and verbal communication skills
  • Computer literate
  • Commitment to excellent customer service
  • Strong ability to multi-task
  • Highly skilled in vehicle diagnostics, with both mechanical and electrical systems

What We Offer:

A very strong hourly rate, with strong candidates earning a 6-figure salary.



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