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Accidental Damage Resolution Specialist
3 weeks ago
We are seeking an experienced Claims Handler to join our team. In this role, you will be responsible for handling claims from first notification of loss through to settlement.
- Set up and maintain ownership of allocated claims
- Ensure claims are settled within specified handling times and communicate updates to customers
- Manage and promptly resolve external and internal queries
- Build strong relationships with customers and provide a consistently high standard of service
- 1 year of experience in claims handling
- Strong customer service, communication, and negotiation skills
- Methodical and accurate approach to work
- Strong attention to detail and natural problem-solving skills
Key Benefits
- Opportunities for career growth and professional development
- Flexible hybrid working arrangements
- Ability to work in a highly professional environment and build strong relationships with customers