Claims Handler

3 weeks ago

Ipswich, South Dakota, Australia Prospections (International) Limited Full time

Our Client, a successful company within the Insurance industry, is looking for an Accidental Damage Claims Handler due to a period of continued growth. This is a great place to develop your experience and grow your career, with opportunities to promote internally into handling Third Party claims and then Personal Injury claims.

Our Client is comfortable with hybrid working arrangements, so you will be able to split your time between working at home and in their office.

Working in a highly professional environment, you will be skilled at building rapport with customers while working quickly and efficiently, giving your customers and clients the best possible claims experience.

Responsibilities
  • Maintaining ownership of your allocation of claims, setting up and handling each case from First Notification of Loss through to Settlement
  • Ensuring claims are settled within specific handling times and customers are kept updated with the progress of their claim
  • Managing and promptly resolving all external and internal queries
  • Building, developing, and maintaining close working relationships with customers ensuring a consistently high standard of service is provided
  • Adhering to your personal authority limits and referring for authorisation above those where necessary
To Be a Successful Claims Handler You Will Need
  • 1 year of claims experience
  • Strong customer service, communication, and negotiation skills
  • Methodical and accurate approach to work
  • Strong attention to detail and natural problem solving skills

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