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Workplace Experience Coordinator

2 months ago

Perth, Western Australia Australian Energy Market Operator Full time
About the Role

We are seeking a skilled and experienced Workplace Experience Coordinator to join our team at the Australian Energy Market Operator (AEMO). As a key member of our Workplace Experience team, you will play a critical role in creating a welcoming, supportive, and inclusive environment for our clients, visitors, and workforce.

Key Responsibilities
  • Provide exceptional customer service and support to our clients, visitors, and workforce
  • Manage and coordinate workplace services, including facilities, concierge, and meeting room support
  • Anticipate and respond to the needs of our workforce and visitors
  • Collaborate with our National Workplace team to continuously improve the workplace experience
  • Ensure the health and safety of our people and workplace
Requirements
  • Proven experience in a customer service environment, ideally in corporate reception, shared serviced offices, or a concierge environment
  • Understanding of facility and property security and compliance requirements within an administrative environment
  • Excellent written and verbal communication skills
  • Ability to deliver results, find solutions, and balance competing priorities
What We Offer
  • Professional development opportunities, including projects, industry networks, job rotation, and study assistance
  • Up to 4 days of volunteering leave per year
  • Annual performance bonuses (subject to eligibility)
  • Wellness program, discounted health insurance, gym perks, and comprehensive Employee Assistance Program (EAP)
About AEMO

AEMO values diversity and inclusivity in the workplace and welcomes applications from all backgrounds without regard to age, disability, gender, sexual orientation, parental status, race, religion, and our First Nation peoples. We are dedicated to accommodating applicants' needs during the application or interview process.