Operations Centre Manager Role

6 days ago

Sydney, New South Wales, Australia beBeeoperations Full time $80,000 - $130,878

As the Operations Centre Manager, you will be responsible for establishing and managing the Operations practice per ITIL & SIAM within a Federal Agency.

This role requires collaboration with external service providers, monitoring performance of agency systems, and creating automated reports and dashboards. Key responsibilities include event management, SLA management, system performance monitoring, report creation, and stakeholder management.

Required Skills and Qualifications:

  • ITIL4 Practitioner qualifications
  • Extensive ServiceNow experience
  • Experience in fast-paced Digital solutions-based organisations
  • Exceptional stakeholder management skills

Benefits: This is an initial 12-month contract, with possible 12-month extensions, offering competitive hourly rates inclusive of superannuation and casual loading.

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