Strategic Cloud Solution Consultant

2 weeks ago

Melbourne, Victoria, Australia Smartsheet Full time
About the Role

As a Sr. Commercial Solution Engineer at Smartsheet, you will play a crucial role in providing technical leadership throughout the inside sales process.

You will be a trusted solution and technical advisor during the sales process, ensuring successful Smartsheet deployment and adoption.

This high-profile role is part of the Commercial Sales team and will be a remote position based in Melbourne, Australia.

In this exciting time for Smartsheet, you will have the opportunity to work with an outstanding team to build and expand the Smartsheet brand across a new market.

Your Responsibilities
  • Develop deep Smartsheet knowledge relevance (workflow definition, solution design)
  • Partner with Commercial Account Executives to deliver technical demonstrations of Smartsheet's SaaS platform, Integrations, and Add-Ons
  • Collaborate with existing Sales Engineers in the design of creative solutions to customer requirements using Smartsheet
  • Demonstrate technical aspects of the product as a way to solve specific customer problems
  • Provide daily product/technical support to sales teams and new team and enterprise prospects
  • Support the preparation of technical responses to prospect questions, FAQs, knowledge base, and case support entries; help define 'best practices' for broad usage across large enterprises
  • Travel to enterprise customer sites periodically, serving as a technical subject matter expert to the sales team
Your Qualifications
  • Early-stage software, preferably SaaS, technical pre-sales (SE) experience in a new category
  • 3+ years of experience as a Sales Engineer, Solution Architect, or related field in the SaaS and enterprise software industry
  • Technical leadership and outstanding customer-facing skills
  • Passion for working with web-based technologies and a desire to understand functionality, use cases, and business and technical elements
  • A consultative approach regarding technology and product positioning to both business and technical users
  • Experience in solution design or solution architecting related to collaboration/workflow/project management
  • Experience working in a fast-paced, high growth software company where change is a constant
  • Will to travel periodically based on customer and business needs
  • Google apps, Salesforce.com, MS Suite skills
  • Bachelor's (BA/BS) degree
About Us

At Smartsheet, we've created a workplace where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. We encourage everyone to make a difference and empower others to do the same. You're invited to apply even if your experience doesn't precisely match our job description.

We empower everyone, everywhere to change the way the world works.

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