Efficient Administrative Support Specialist
4 days ago
The Professional Standards and Governance Command ensures the community has confidence in Queensland Corrective Services as a top-tier public safety agency delivering professional corrective services through a competent and confident workforce supported by strong and ethical leadership.
Our purpose is to build, drive, and maintain a mature and corruption-resistant culture that promotes disciplined ethical behavior and professional practice through deterrence, education, and system improvements.
We review, determine compliance, and report on issues relating to ethical and professional standards and behaviors.
The Ethical Standards - Assessment, Intelligence, and Support Group assesses concerns raised about staff conduct with a focus on allegations about corruption and serious misconduct.
This Complaints Coordinator plays an integral role within the Assessment Unit to provide efficient administration support in a high-volume and complex environment.
Responsibilities:
- Providing high-level administrative support to ensure the smooth operation of the Assessment Unit in a fast-paced environment.
- Assessing information, identifying, and gathering evidence for assessment purposes.
- Developing and implementing effective solutions to improve workflow processes and systems.
- Collaborating with stakeholders at all levels to ensure seamless communication and support.
- Maintaining confidentiality and handling sensitive information with discretion.
Requirements:
- High-level administration skills, including proficiency in electronic management systems, databases, spreadsheets, and other data management systems.
- Excellent analytical and problem-solving skills to identify and resolve complex issues.
- Effective time management and organizational skills to prioritize tasks and manage multiple projects simultaneously.
- Strong interpersonal and written communication skills to collaborate with internal and external stakeholders.
- Able to work independently and as part of a team to achieve common goals.
What We Offer:
- Opportunity to work in a dynamic and supportive environment.
- Professional development and growth opportunities.
- Competitive salary and benefits package.
- Recognition and reward for outstanding performance.
Are you a motivated and organized individual who excels in providing administrative support? If so, we encourage you to apply for this exciting opportunity.
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