Infrastructure Technical Lead

1 day ago

Melbourne, Victoria, Australia beBeeExpert Full time $100,000 - $150,000
Enterprise Infrastructure Support Specialist

This is a full-time position supporting an enterprise environment across multiple locations. The role requires technical expertise, initiative, accountability and the ability to work independently within a close-knit team.

Key Responsibilities
  • Manage and maintain systems and services managed by the infrastructure support team
  • Develop and implement infrastructure designs and technical specifications to support new and improved systems
  • Coordinate project tasks with technical leads and project managers
  • Provide technical expertise for core infrastructure including cloud platforms, Microsoft 365, Windows Server OS, Linux Server OS, Active Directory & AAD
  • Maintain all responsible systems
  • Conduct training and mentoring for junior team members and maintain documentation
  • Deliver system reports to the infrastructure manager
  • Adhere to infrastructure policies and processes and identify IT risks
  • Follow ITIL-based ITSM practices; manage incidents, problems and service requests to agreed SLAs
Requirements and Qualifications
  • 3+ years supporting cloud infrastructure solutions, integrations & migrations
  • 5+ years in a Microsoft enterprise environment supporting core systems
  • Ability to coordinate and prioritize infrastructure activities and support requests
  • Strong time and priority management skills
  • Investigative skills to identify and solve complex problems
  • Ability to translate technical issues into understandable business language
Benefits

The successful candidate will have opportunities for career advancement, professional development, and collaboration with experienced professionals in a dynamic and supportive work environment.

About the Ideal Candidate

We are seeking highly motivated and qualified individuals who share our passion for delivering high-quality IT services and contributing to the growth and success of our organization.

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