Cloud Incident Response Engineer

8 hours ago


North Ryde, New South Wales, Australia Oracle Full time

Oracle's Cloud Infrastructure (OCI) is the backbone of our global cloud operations. As a key member of our Major Incident Management team, you will play a vital role in ensuring the high availability of our services.

We are seeking an experienced Consulting Member of Technical Staff to join our team and contribute to the development of innovative incident management solutions. You will work closely with our globally distributed team to detect, triage, and mitigate OCI service-impacting events as quickly as possible.

In this role, you will be responsible for minimizing downtime and architecting systems with high scalability, performance, and security to prevent incidents from occurring. You will partner with other development teams to continuously improve the incident management process and provide technical leadership to a team of engineers.

You will have the opportunity to interact with senior technical leaders and architects across the company and drive broad cross-organization programs aimed at iteratively improving OCI-wide service availability.

This is a fast-paced environment where you will be exposed to the inner workings of OCI's systems and organizations. If you want to be part of a dynamic team that is breaking new ground, we encourage you to apply.

Key Qualifications:
  • Bachelor's degree or higher in Computer Science or a related field.
  • 5+ years of software development experience.
  • Extensive experience with major incident management in a cloud-based environment.
  • Experience working with modern object-oriented programming languages such as Java or C++.
  • Proven track record of shipping large complex scalable systems/applications in an agile environment.
Preferred Qualifications:
  • Strong analytic and problem-solving skills.
  • Strong leadership, project planning, communication, and execution skills.
  • Ability to handle multiple competing priorities in a fast-paced environment.
  • Ability to communicate clearly with technical and non-technical stakeholders at all levels.
  • Confidence to drive and manage large conference calls.
  • Experience with distributed service-oriented architectures.

Estimated Salary: $120,000 - $180,000 per year (based on national averages in Australia), depending on your level of experience and qualifications.



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