Senior Site Reliability Engineer

3 weeks ago


North Ryde, New South Wales, Australia Oracle Full time

Solve complex problems related to cloud infrastructure and automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

Career Level - IC3

As a Senior Site Reliability Engineer, you will be responsible for ensuring Oracle Netsuite NSGBU Cloud Operations systems are operational and eliminate any impact to our customers. You will actively collaborate with many other engineering teams in the Oracle Netsuite Cloud Operations to support, design and implement as well as tooling and automation platforms.

Key Responsibilities:

  • Resolve site incidents on various levels of cloud infrastructure - from Network, OS to Application issues
  • Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services
  • Partner with development teams in defining and implementing improvements in service architecture
  • Demonstrate clear understanding of automation and orchestration principles
  • Act as escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures
  • Develop automation for repetitive or simple tasks
  • Provide investigation and troubleshooting input during major customer impacting events

Requirements:

  • Work fully in Linux terminal
  • Work with monitoring and analytic tools like Prometheus, Grafana and OpenSearch to resolve incidents and identify problems
  • Cooperate with multiple teams to build systems and services that improve operational efficiency, drive reliability, scalability, resilience, security, and performance across Oracle NSGBU product

Oracle is an Equal Employment Opportunity Employer



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