Current jobs related to Technical Field Service Specialist - Albury City Council - beBeeFieldService

  • Technical Support Specialist

    1 week ago

    Albury City Council, Australia beBeeField Full time $80,000 - $120,000

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled and experienced Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support and service excellence to customers, working closely with the Service Manager and wider Field Services team.The ideal candidate will have...

  • Field Service Technician

    1 week ago

    Albury City Council, Australia GamblingCareers Full time

    OverviewField Service Technician, you will play a vital role in delivering technical support and service excellence across customer sites. Working closely with the Service Manager and wider Field Services team, you'll be responsible for providing a full range of technical support including the installation, troubleshooting, repair, and maintenance of...

  • Technical Field Support Specialist

    1 week ago

    Albury, Australia beBeeService Full time $50,000 - $75,000

    Job Title:A technical support role with a focus on field-based work, requiring the ability to travel to customer sites to install, troubleshoot, repair and maintain electronic gaming machines.Your Responsibilities:Perform scheduled tasks, preventative maintenance, break/fix repairs and system diagnostics at customer locations.Install, remove, upgrade, modify...

  • Field Technical/Sampling Officer

    3 weeks ago

    Wollongong City Council, Australia Osborne Richardson Australia Full time

    Join to apply for the Field Technical/Sampling Officer role at Osborne Richardson AustraliaOsborne Richardson is a trusted partner to the Queensland State Government, assisting candidates in securing roles over the past 10 years. We prioritize working in a natural way and for the benefit of the candidate, which has made us a sought-after partner for this...

  • Technical Service Specialist

    3 weeks ago

    Blacktown City Council, Australia The Manitowoc Company Full time

    Job Description:Provide over the phone technical support to technicians and customers when required, organize correct parts for service jobs when required. Liaise with parts department and customers on part availability. Liaise with national service manager of service technicians' availability and allocate work to technicians when required.Attend field...

  • Principal Technical Support Professional

    1 week ago

    Albury, Australia beBeeFieldTechnician Full time $90,000 - $110,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide technical support and service excellence across customer sites.The successful candidate will work closely with the Service Manager and wider Field Services team to deliver a full range of technical support including installation, troubleshooting, repair, and...

  • Field Service Technician

    1 week ago

    Albury, Australia GamblingCareers Full time

    OverviewField Service Technician, you will play a vital role in delivering technical support and service excellence across customer sites. Working closely with the Service Manager and wider Field Services team, you'll be responsible for providing a full range of technical support including the installation, troubleshooting, repair, and maintenance of...

  • Field Service Technician

    3 weeks ago

    Blacktown City Council, Australia The Manitowoc Company Full time

    Job Description:Provide service-related assistance by way of phone support.Attend field breakdowns and repair crane in a timely manner.Maintain service reports and submit these in a timely manner upon completion of repair.Provide feedback on component failure.Train distributors in the commissioning of the first new product.Analyse and troubleshoot warranty...

  • Field Service Technician

    1 week ago

    Albury, Australia Aristocrat Full time

    OverviewAs a Field Service Technician, you will play a vital role in delivering technical support and service excellence across customer sites. Working closely with the Service Manager and wider Field Services team, you'll be responsible for providing a full range of technical support including the installation, troubleshooting, repair, and maintenance of...

  • Field Service Technician

    1 week ago

    Albury, Australia GamblingCareers Full time

    OverviewField Service Technician role at GamblingCareers.com. You will deliver technical support and service excellence across customer sites, installing, troubleshooting, repairing, and maintaining electronic gaming machines in coordination with the Service Manager and Field Services team.What You'll DoPerform scheduled tasks, preventative maintenance (PM),...

Technical Field Service Specialist

3 weeks ago

Albury City Council, Australia beBeeFieldService Full time $60,000 - $80,000
Job Opportunity

We are seeking a skilled and dedicated professional to fill the position of Field Service Technician.

This role involves delivering technical support and service excellence across customer sites. As a Field Service Technician, you will play a vital part in ensuring smooth operations for our customers by providing hands-on support and professional service that aligns with industry standards and compliance obligations.

Your key responsibilities will include performing scheduled tasks, preventative maintenance, break/fix repairs, and system diagnostics on-site. You will also be responsible for installing, removing, upgrading, modifying, and changing games on gaming equipment at customer sites, including when venues are closed to the public.

You will investigate and resolve problems, including complex system faults, and perform repair work as required. Additionally, you will respond to service calls promptly and authoritatively to meet customer expectations and service level agreement requirements.

Your collaboration with venue staff will be essential in maintaining a high level of customer satisfaction. You will accurately collect and report all activities using our field service management tools. Furthermore, you will ensure real-time data entry and 100% accuracy of service records, tasks, and inventory.

Requirements
  • A valid Australian driver's license is mandatory.
  • You must be able to acquire and maintain relevant state/territory gaming licenses (support provided). Excellent problem-solving, troubleshooting, and fault-finding capabilities are essential for this role.
  • Strong interpersonal skills and a customer service attitude are necessary to succeed in this position.
  • You should be self-motivated and able to work independently across multiple customer sites.
  • Good time management skills and the ability to manage tasks and service schedules are also required.
  • Proficiency in using mobile devices and field service applications for reporting is essential.
Benefits

This role offers the opportunity to work in a dynamic environment and contribute to the success of our organization. You will have the chance to develop your skills and knowledge in a technical field service role and make a meaningful impact on our customers' experience.

Additionally, you will have access to training and development opportunities to enhance your career prospects. A competitive salary and benefits package will also be offered to the successful candidate.

Travel

You may be required to travel up to 25% of the time for this role.