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Level 1 IT Support Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeSupport Full time $58,500 - $76,500
Job Opportunity: Level 1 IT Support Specialist

We are seeking a highly motivated and energetic IT professional to join our team as a Level 1 IT Support Specialist. In this role, you will be responsible for providing technical support to our clients via phone, email, and on-site visits.

As a Level 1 IT Support Specialist, you will be the primary point of contact for client inquiries and will provide timely and effective solutions to their technical issues.

  • Administer support and maintenance to Microsoft Windows Desktop & Server
  • Provide assistance with Microsoft Exchange & 365 administration
  • Support remote access and monitoring systems

Requirements:

  • Minimum 1 year of experience as a Level 1 Helpdesk support analyst
  • Familiarity with the Microsoft stack (Exchange, 365 administration, etc.)
  • Basic network troubleshooting skills
  • Basic VOIP telephone system support experience

Benefits:

  • Opportunity to take on more responsibility
  • Work in a friendly and supportive team
  • Certifications and training paid for
  • Detailed and thorough onboarding process

Interested candidates should have a positive attitude, be career-driven, and able to communicate effectively.

Apply today by sending your CV to Ryley at rladhams@humanisedgroup.com or call 0484 546 357.