Threat Analytics Director

5 days ago

Paddington, New South Wales, Australia BT Group Full time

About BT Group

BT Group is a leading telecommunications company with a purpose to use the power of communications to make a better world. We're a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers.

Why this role matters

  • Our purpose is to use the power of communication to make a better world for each other, our customers, society, and our communities.
  • Security incidents can have financial costs and impact our brand and reputation. Proactively preventing, detecting, and responding to incidents allows BT to reduce risk to the business and our customers.
  • Understanding the customer to facilitate their strategy, by leveraging people, process, and technology to deliver the most efficient and effective service possible to the customers.
  • Responsible for the relevance, effectiveness, and efficiency of the service towards the customer during the service initiation/transition phase and during in-life operations and will act as a trusted advisor.

Your role

Your role places real value in finding and adapting ways to protect and support our people, customers, and communities.

Key responsibilities

  • Responsible for the creation and development of defined Mitigation plans, ensuring the appropriate communication and procedures are in place towards the customer.
  • Contribute during initial setup and controlled deployment of customer services e.g. AIS.
  • Proactively assist and define measured improvements towards defence activities.
  • Continually assess and reduce risk against the current threat landscape providing customer-focused improvements, productivity gains, and cost efficiencies.
  • Continually look to identify and implement Security-led improvements.
  • Provide assurance and ensure that the contractual service levels are achieved.
  • Conduct scheduled service meetings in line with agreed contractual obligations.
  • Communicate activities for ongoing maintenance when applicable (corrective, preventive, and rolling).
  • Expected to carry out the responsibilities in accordance with the criteria set forth by agreed industry standards and best practice.

Requirements

  • Extensive experience and technical awareness across Cyber Security Operations.
  • Stakeholder management, communication, and influencing skills, at a senior and client level.
  • Excellent leader with a proven track record of building high-performing, well-motivated teams.
  • Ability to drive and support a business strategy, influencing effective change across an end-to-end solution.

Leadership accountabilities

  • Providing leadership to support the shaping of Cyber Operations, with a mindset of improving yourself, BT, and the customer experience.

Experience

  • Individual should have significant experience and understanding operational factors, contributing to the delivery and end-to-end effectiveness of a security service.
  • Experience of customer-facing roles, and knowledge of the business drivers to help operational teams deliver relevant, effective, efficient, and quality service to customers.

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