Insurance Claims Specialist

3 weeks ago


Brisbane, Queensland, Australia Suncorp Group Full time
Job Title: Insurance Claims Specialist

We are seeking a highly skilled Insurance Claims Specialist to join our Personal Injury Team. As a key member of our team, you will be responsible for conducting independent internal reviews of claims decisions, ensuring compliance with legislative requirements and providing high-quality customer service.

Key Responsibilities:
  • Conduct thorough reviews of claims decisions, analyzing evidence and applying legislative tests to ensure accurate outcomes
  • Prepare comprehensive reports and certificates of determination, providing clear explanations of decisions
  • Stay up-to-date with legislative amendments and changes in the Personal Injury Commission and NSW Courts
  • Monitor claim trends and identify areas for process improvement
Requirements:
  • Experience in insurance claims, preferably in the NSW CTP MAIA scheme
  • Qualifications in law, insurance, medical, or related disciplines
  • Strong analytical and problem-solving skills, with attention to detail
  • Excellent communication and interpersonal skills, with the ability to convey complex information in a clear and concise manner
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package
  • A chance to make a real difference in the lives of our customers


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