Optimizing Store Performance Lead

8 hours ago

Melbourne, Victoria, Australia beBeePerformance Full time $131,635 - $136,878
Unlock Business Performance

We are a team who power two of the most iconic and loved brands.

  • We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

We touch the lives of almost two million customers every week.

Role Overview:

The newly created role of Performance Insights Manager will focus on delivering actionable insights that drive business performance across the store operations network.

  • This role leverages data analytics, reporting, and strategic thinking to uncover opportunities, measure effectiveness, and inform decision-making across store operations, customer experience, and commercial performance.
Your Key Responsibilities:
  • Partner with stakeholders to define and measure key performance indicators and performance frameworks.
  • Develop strategic dashboards and reporting tools to monitor end-to-end business performance.
  • Lead the evolution of insights platforms using best practices in data visualisation and user experience.
  • Drive adoption and continuous improvement of self-serve insights tools across the business.
  • Create and execute strategies for automated, real-time actionable insights tailored to business needs.
  • Enable proactive decision-making by surfacing timely and relevant performance signals.
  • Provide coaching and development for direct reports.
  • Foster a culture of curiosity, continuous improvement, and data storytelling within the team.
Key Skills and Qualifications:
  • Experience leading or working as part of a team focused on creating strategic insights that lead to business transformation & outcomes.
  • The ability to review processes, recommend improvement strategies and drive change.
  • Problem-solving skills to address challenges and obstacles in optimizing store processes.
  • Strong communication skills to effectively collaborate with store teams and stakeholders.
  • Analytical and strategic mindset to identify opportunities for improvement and make data-driven decisions.
  • Experience leveraging analytics tools, including SQL, PowerBI or python highly regarded.
About Us:

We celebrate the diversity of the communities in which we operate.

We are committed to creating inclusive environments where all our team members can contribute and succeed.

We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming.

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