Delivering Exceptional Care

2 weeks ago

Toowoomba, Queensland, Australia beBeeCare Full time $80,000 - $100,000
Job Title:

Client Liaison Officer

Job Description:

We are seeking a dedicated Client Liaison Officer to help us deliver safe, respectful and quality care to our clients.

Key Responsibilities:
  • Build and maintain effective working relationships with families, clients and key stakeholders.
  • Match clients with appropriate support services and ensure their goals are met through ongoing assessment and monitoring.
  • Maintain accurate records, manage service agreements, monitor expenditure and track the progress of goals and objectives.
  • Ensure disability support workers are well-matched to clients, providing oversight of their work, managing and supervising a team to ensure quality service delivery.
  • Implement and monitor risk assessments, including for Positive Behaviour Support Plans (PBSP).
Requirements:
  • Minimum two years' experience in a case management role, preferably in disability services.
  • Proven experience in effectively managing staff.
  • High level of communication, negotiation and organisational skills.
  • Current Blue Card and NDIS Worker Screening Check or willingness to apply.
  • Driver's licence required.
Why Choose Us?
  • Purpose-driven work that changes lives.
  • Supportive leadership and strong team culture.
  • Salary packaging, staff health discounts, corporate banking options and cost-of-living support.

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