Residential Village Care Leader

1 week ago

Noosa, Queensland, Australia beBeeManager Full time $120,000
Senior Village Manager Role

We are seeking an experienced and skilled manager to lead our beautiful retirement village in a picturesque location. As the Village Manager, you will be responsible for ensuring the residents are independent and secure, and the village financial performance, maintenance of assets and sales and marketing are managed according to industry standards.

Key Responsibilities:
  • Ensure the safety of the Village with fully functional emergency systems and procedures in place.
  • Act as the village lead in the interaction with residents, residents' committees and the local community engagement to support resident satisfaction.
  • Promotion and support of social and activities programs.
  • Contributing towards the strategic direction of the village including sale and marketing collaboration, asset management, maintaining excellent knowledge of community needs and market trends.
  • Managing the village administration and financials including reporting, budgeting, P&L, resident records.
  • Handling of ongoing and preventative maintenance, gardening coordination in accordance with schedules.
  • Managing, coaching and inspiring your close-knit team to allow them to reach their true potential and deliver the utmost in customer service to our residents.
  • Ensuring compliance with Workplace Health and Safety policies and procedures.
Requirements:
  • Minimum 5 years management experience.
  • Previous experience within a Retirement Living environment.
  • Strong understanding of industry standards and regulations.
  • Sales and marketing qualifications (desirable).
  • Ability to interact with our residents with respect, maturity and empathy.
  • Strong ability to lead, manage and support operational teams.
  • Proven experience in managing internal and external clients, contractors and consultants as required.
  • Demonstrated financial planning and budgeting experience.
  • Excellent communication, organization and time management skills.
  • Strong conflict resolution and negotiation skills.

We value diversity and welcome candidates from all backgrounds to apply. Please note that all employment offers will be conditional upon a satisfactory NDIS workers screen and maintaining an up-to-date flu vaccination status.

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