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Service Advisor
2 months ago
RAC Auto Services, a leading automotive business in Western Australia, is seeking a skilled Service Advisor to join their team. As a Service Advisor, you will play a crucial role in delivering exceptional customer experiences and ensuring the smooth operation of vehicle services.
Key Responsibilities- Customer Interaction: Greet customers, confirm vehicle information, and provide estimates for repair and maintenance services.
- Service Coordination: Coordinate with technicians to ensure timely completion of repairs and maintenance, and provide regular updates to customers on the status of their vehicle.
- Administrative Support: Assist with data entry, maintaining records, invoicing, and part returns.
- Team Collaboration: Support the achievement of team sales targets and conversion rates, and contribute to a positive and productive work environment.
- Customer Service Skills: Provide outstanding professional customer relationship management, including problem-solving and conflict resolution skills.
- Technical Knowledge: Possess technical knowledge of automotive repairs and servicing (desirable).
- Administrative Skills: Demonstrate sound administrative and clerical skills, including high-level verbal and written communication skills.
- Teamwork: Exhibit effective teamwork skills and ability to develop positive workplace relationships.
RAC Auto Services is a reputable brand in Western Australia, offering a range of benefits, including guaranteed working hours, competitive salary, and opportunities for career development and learning.
