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Contract Manager
1 month ago
WA Primary Health Alliance (WAPHA) is a not-for-profit organisation that operates 3 of the 31 Primary Health Networks (PHNs) across Australia. Our mission is to strengthen and sustain primary health care through partnerships and strategies that demonstrate a one health system philosophy, improving people's access to services and their health outcomes.
The RoleThis role plays a critical part in overseeing and managing contractual relationships between WAPHA and Commissioned Service Providers (CSPs). The Contract Manager will lead negotiations, draft and implement contracts, and monitor performance to ensure services are delivered in accordance with agreed outcomes. The position collaborates closely with internal teams and CSPs to address complex issues, provide support, and ensure compliance with organisational and Commonwealth policies.
Key Responsibilities- Manage and lead contractual relationships between CSPs and WAPHA, ensuring adherence to organisational and Commonwealth policies.
- Develop and implement negotiation strategies for effective and purposeful contractual negotiations.
- Draft and implement contracts, with a focus on performance monitoring and achieving specified outcomes.
- Address complex service development and operational issues in collaboration with service providers.
- Analyse funding proposals and submissions, offering recommendations aligned with WAPHA policies.
- Promote and support the implementation of WAPHA frameworks through effective contract management.
- Provide contractual information and advice to the procurement team for procurement activities.
- Act as the primary contact for all contractual matters related to CSPs and stakeholders.
- Identify and implement innovative solutions to improve contract management and resolve complex contractual issues.
- Develop and maintain collaborative relationships with CSPs to facilitate effective service delivery and identify opportunities for improvement.
- Ensure accurate and timely reporting on contract performance, including the preparation of reports on KPIs and outcomes.
- Support the continuous development and refinement of commissioning processes and procedures.
- Utilise data to inform strategic decision-making and recommend improvements in contract management practices.
- Stay informed about trends and issues in primary health service delivery to enhance contract management and service outcomes.
To be considered for this role, candidates must meet the following selection criteria:
- Tertiary qualification in a health-related field or contract management/procurement, or relevant experience.
- Exceptional detail and accuracy in contract drafting and review.
- High-level organisational skills and experience with efficient business systems for managing contracts.
- Ability to apply commercial and risk management principles for pragmatic advice and decision support.
- Strong understanding of the contract lifecycle from pre-award to post-award.
- Excellent analytical and problem-solving skills, with effective task prioritisation.
- High attention to detail and focus on robust contract management processes.
- Excellent verbal and written communication skills, with the ability to clarify complex concepts.
- Experience in supporting transparent and equitable contract management processes.
- Knowledge of contract management principles, including negotiation and financial management.
- Proficiency with information and communication technology and software packages.
- Proven ability to build relationships and collaborate with internal and external stakeholders.
