Customer Service Representative

6 days ago


Parramatta Park, Queensland, Australia Great Southern Bank Full time

Customer Service Specialist Role Overview


At Great Southern Bank, we're seeking a highly skilled and motivated Customer Service Specialist to join our team in Parramatta. As a key member of our retail banking team, you'll provide exceptional customer service and support to our valued customers, helping them achieve their financial goals and build a brighter future.


Key Responsibilities



  • Provide first-class customer service and support to our customers, addressing their queries and concerns in a timely and professional manner.
  • Work closely with colleagues to deliver sales and lending results, helping our customers achieve their financial goals.
  • Support our purpose of helping every Australian own their own home, by promoting our great value savings, insurance, and personal lending products.
  • Meet new people and build connections in your local community, while delivering results that help our customers achieve their financial and lifestyle goals.
  • Protect our customers through strict adherence and compliance to policies and regulations.

Why Great Southern Bank?


We're a bank that truly helps people, and we're committed to building a strong, inclusive, and diverse workplace, where people feel a sense of belonging and are valued, connected, and respected. We offer a range of fantastic benefits, including study leave, professional wellbeing coaching, and discounts on our products and services, to help you achieve your financial goals and thrive at work and at home.


Apply Now



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